Contact Us

General Support

(Available 24 Hours)

Telephone 800-533-1710
Fax 507-284-1759
Patients Patient Inquiries

Questions? Read our FAQ.

Spanish and Portuguese
+1 855-379-3115
+1 507-284-9273

International support
+1 855-379-3115
For additional toll-free numbers by country, visit our international contact page.

Clinical Specialist Support

Telephone 855-516-8404

U.S. Sales

Telephone 800-533-1710

International Sales

Telephone 855-516-8404


For details, see Billing.


Rochester, MN
Mayo Clinic Laboratories
3050 Superior Drive NW
Rochester, MN 55901

Jacksonville, FL
Mayo Clinic Laboratories
4500 San Pablo Road
Jacksonville, FL 32224

Scottsdale, AZ
Mayo Clinic Laboratories
5777 E. Mayo Blvd.
Phoenix, AZ 85054


This page is for patients who want to receive their individual reports for tests performed at Mayo Clinic Laboratories. Mayo Clinic Laboratories will provide test reports to patients who request them. Refer to the following FAQ for additional information before submitting your request.

To request test reports from Mayo Clinic Laboratories (patients only):

  1. Complete the Authorization to Release Protected Health Information Form.
  2. Return the form to Mayo Clinic Laboratories in one of the following formats:
  • Mail: Mayo Clinic Laboratories
    Attn: MLI
    PO Box 4100
    Rochester, MN 55901
  • Fax: 507-284-1759

For assistance (patients only): 507-284-3050


What are your hours of service?
Hours of operation: Monday–Friday, 8 a.m. to 5 p.m. CST

How can I access or receive my medical record information?
Patients have the following options:

  • If you are requesting a complete medical history, contact your primary care provider.
  • Mayo Clinic Laboratories can, by law, only release reports on tests performed at Mayo Clinic Laboratories.
  • You may request reports to be sent directly to another provider for continuing care purposes at no charge.
  • You may request reports that you choose to receive personally, and charges will apply.

Will Mayo Clinic Laboratories provide all reports?
If you are looking for a comprehensive review of medical reports, work directly with your primary care provider. Mayo Clinic Laboratories will release reports on tests performed at Mayo Clinic Laboratories.

Why does Mayo Clinic Laboratories need a copy of insurance cards, driver’s license, or ID for verification?
Mayo Clinic Laboratories might request one of these forms of identification to help in our search for the medical reports.

If I have been seen at Mayo Clinic, can I get my reports from Mayo Clinic Laboratories?
Mayo Clinic Laboratories only provides reports for tests performed here. If you have been seen at one of the following Mayo Clinic locations, use the following contact information:

  • Mayo Clinic Hospital, Rochester, Minnesota: 507-284-4594
  • Mayo Clinic Hospital, Phoenix, Arizona: 480-301-4211
  • Mayo Clinic Hospital, Jacksonville, Florida: 904-953-2676
  • Mayo Clinic Health System: Contact your local health care system directly