Contact Us
General Support
Available 24 hoursInternational support
Patient Inquiry
To receive test reports from Mayo Clinic Laboratories, complete the Authorization to Release Protected Health Information form (PDF).
Authorization is required
Mayo Clinic Laboratories cannot provide information to a patient or authorized individual until a valid, completed authorization form has been received and processed.
Return your completed form using one of the following methods:
Attn: MLI
PO Box 4100
Rochester, MN 55905
Note: We cannot provide information by phone until a valid, completed authorization form has been received and processed.
MCL Education Team
International Sales
Locations
Rochester, MN
Mayo Clinic Laboratories3050 Superior Drive NW
Rochester, MN 55905
Jacksonville, FL
Mayo Clinic Laboratories4500 San Pablo Road
Jacksonville, FL 32224
Scottsdale, AZ
Mayo Clinic Laboratories5777 E. Mayo Blvd.
Phoenix, AZ 85054
Request Information
This form is for organizations interested in establishing a new business relationship with Mayo Clinic Laboratories or learning more about our services.
Already a client? Do not use this form. For support requests such as password resets, account access, orders, or turnaround time, use Live Chat or contact Customer Service for assistance.
Request your test reports
For general patient resources, visit Resources for Patients.
For information about receiving reports for tests performed at Mayo Clinic Laboratories, see below. Please review the FAQ before submitting your request.
Authorization is required
Mayo Clinic Laboratories cannot provide information to a patient or authorized individual until a valid, completed authorization form has been received and processed.
-
Complete the form
Complete the Authorization to Release Protected Health Information form (PDF).
-
Return your completed form using one of the following methods:
MailMayo Clinic Laboratories
Attn: MLI
PO Box 4100
Rochester, MN 55905EmailFax507-284-1759
Note: We cannot provide information by phone until a valid, completed authorization form has been received and processed.
Frequently asked questions
What are your hours of service?
Hours of operation: Monday–Friday, 8 a.m. to 5 p.m. CST
How can I access or receive my medical record information?
Patients have the following options:
- If you are requesting a complete medical history, contact your primary care provider.
- Mayo Clinic Laboratories can, by law, only release reports on tests performed at Mayo Clinic Laboratories.
- You may request reports to be sent directly to another provider for continuing care purposes at no charge.
- You may request reports that you choose to receive personally, and charges will apply.
Will Mayo Clinic Laboratories provide all reports?
If you are looking for a comprehensive review of medical reports, work directly with your primary care provider. Mayo Clinic Laboratories will release reports on tests performed at Mayo Clinic Laboratories.
Why does Mayo Clinic Laboratories need a copy of insurance cards, driver’s license, or ID for verification?
Mayo Clinic Laboratories might request one of these forms of identification to help in our search for the medical reports.
If I have been seen at Mayo Clinic, can I get my reports from Mayo Clinic Laboratories?
Mayo Clinic Laboratories only provides reports for tests performed here. If you have been seen at one of the following Mayo Clinic locations, use the following contact information: