The following topics provide detailed information about the MayoACCESS application.
Downtime Process
In the event of an outage please follow your regular downtime processes.
- If MayoACCESS is down for an extended period, please send batch sheets from your internal system or wait for MayoACCESS to become available.
- If your internal system is down, orders may be placed manually in MayoACCESS or held until your system is available.
- The downtime form should be used if MayoACCESS ordering application and your system are both unavailable.
Note: Print the downtime form in advance so that you can use it even if the internet is not available.
Training Modules
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Modules
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Record of Viewing
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| Ordering a Test | ||
| Closing a Batch | ||
| Searching for Patient Results |
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Overview, Installation, and Setup
Quick Reference
User's Guide
View the complete user's guide or view individual topics:
Complete User's Guide (approx. 146 pages)
- Getting Started
- Accessing the Directory of Services
- Ordering Supplies
- Managing Patient Information
- Ordering a Test
- Managing Test Orders
- Batching Test Orders
- Printing Specimen Labels
- Handling Specimens
- Managing Test Results
- Printing Reports
- Administering MayoACCESS
- Resolving InfoLink Issues
- Frequently Asked Questions (FAQ)
- Tips and Best Practices
- Troubleshooting
- Glossary